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How to Submit a
Body Care Claim

So, you’ve just seen a scratch on your pride and joy and would like to make a body care claim. Here’s what you need to do, step-by-step, to say goodbye to that nasty scratch.


Step 1

Contact Insure Africa

The first step to submitting a body care claim is to call Insure Africa on (011) 615 0170, or email:


Step 2

Send Photographs

Once you have contacted Insure Africa, the next step is to submit clear photographs via email of:

  • The vehicle in its entirety (i.e. the whole vehicle in the photograph)
  • The applicable damage to the vehicle
  • The vehicle licence disk and registration plate

What happens next?

After you have completed the above two steps, the ball is out of your court. Insure Africa will inform the client of the outcome of the claim.