Email or call Insure Africa within 7 days of the potential claim – (011) 615 0170 or claims@insureafrica.co.za
Take vehicle to the nearest RMI-approved workshop
The RMI-approved workshop will establish the cause of breakdown and/or mechanical or electrical failure
The repairing dealer to contact the claims department to confirm if the component is covered
Once the claim has been approved, an authorization number will be issued
Repairs can now begin
** Any work on your vehicle carried out without prior authorisation can render your claim invalid
Call Insure Africa on (011) 615 0170 or email: claims@insureafrica.co.za
Send clear photographs via email of:
Insure Africa will inform the client of the outcome of the claim.